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Search the common questions below, or send us a message and we will get back to you by email.

Common questions

12 answers found

How do I start with DOCSCRUB?

Open DOCSCRUB on the web, Android or Windows, pick a tool and open your PDF. We recommend working on a copy of your file the first time.

How many free saves do I get?

The free version includes 3 saves, downloads or exports per day. Premium removes the limit.

How do I put a signature or date on a PDF?

Use Sign Documents. You can draw or type a signature and add the date before saving.

Can I change text that is already in my PDF?

Yes, with Edit Existing Text. Scanned pages are images, so their text cannot be edited directly. Use the OCR Text Scanner to copy the text instead. Complex fonts and layouts are worth checking after you save.

What does DOCSCRUB Premium include?

Unlimited saves and exports, unlimited metadata cleanups, OCR on every page, signatures without the FREE mark, and an ad-free experience where applicable.

How much is Premium?

Premium is $5.99 a month or $39.99 a year, in USD. Taxes and local pricing are shown in the store at checkout.

Where do I buy or restore Premium?

Premium is bought inside the Android app (Google Play) or the Windows app (Microsoft Store). The web version is free and has no Premium. Purchases do not transfer between platforms, so restore through the same store account you bought with.

How do I cancel or ask for a refund?

Manage your subscription in Google Play or the Microsoft Store, wherever you bought it. Refunds follow that store’s rules.

Why does my exported PDF look different?

Keep your original file and check the saved copy. If something looks wrong, send us your device, app version, the tool you used and the steps you took using the form below.

Are the image tools free?

Yes. No account is needed and your images are processed in your browser.

Will compression hit exactly 100KB?

Not always. The compressor aims at or below your target. Very small targets may also need smaller image dimensions.

What does metadata removal protect?

It removes stored details such as camera, GPS or author information. It does not remove anything visible on the page or in the image, and it does not guarantee anonymity.

Still stuck? Send us a message

Tell us what you were trying to do and what happened instead. The more detail you share, the faster we can help.

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